Services Discussions

I want to add about 100 products into a Deal Create. I have all the Cisco manufacturer numbers and do not want to input them one by one. Is there a way to import this big list to create a deal?  Thanks,

Welcome to the Smart Call Home Community! Our online forum for Smart Call Home customers to share, learn, and collaborate on Smart Call Home related topics. We encourage you to ask questions of Cisco experts, start a discussion, or share ideas and in...

Hi, Currently testing a smart software on prem deployment. we have a switch that we are using to test, basically a brand new one, with no real config on it (name and IP aside) What is the absolute minimum configuration we need to enable smart licence...

Hello, i would like to cancel the annual plan of this account, but i have some questions, when i will cancel the plan i will get my money back?  thanks in advanse

Hello,   I would like to know if there is any external document describing a process how the end customer can purchase services directly from Cisco without engaging with 1T or 2T partner please?   thank you.

SW#sh license summarySmart Licensing is ENABLEDRegistration:Status: REGISTERING - REGISTRATION IN PROGRESSExport-Controlled Functionality: NOT ALLOWEDNext Registration Attempt: Dec 21 17:16:08 2020 UTCLicense Authorization:Status: EVAL MODEEvaluation...

I just spun up the Cisco smart licensing satellite.the inventory tab has the following text:  For prodcuts which support Smart Transport you must configure the "license smart url" on the product to use the Smart Transport Registration URL (https://Ci...

TGOnce message is triggered from the device, it will go to TEMP folder in T.G initially and then to NEW folder. If this message is processed then it goes to the CURRENT folder (it means messages are processed successfully).  Please check these things...

 Call Home enabled devices using the direct HTTP(S) transport and the optional Transport Gateway proxy server communicate with Cisco's Smart Call Home at this address: https://tools.cisco.com/its/service/oddce/services/DDCEService.When configuring ou...

One of the ways that Smart Call Home helps customers identify and resolve problems faster is by automating interactions with TAC.  Call Home automatically uploads items that are frequently required by TAC to resolve issues, including the saved and ru...