SG500X-48P POE

[William Mayoral]

Hi,

I am working with a cisco switch SG500X-48P POE, It needs to be use as inter-vlan. but every time that I create a vlan and try to assign an ip address to it. The http and telnet conctivity is lost. I have wait for a long time but the access to it never comes back.

Only way I can get access again is doing factory reset.

attached device snapshot

User Name:

User Name:cisco

Password:*****

switch91c715#sh ip route

Maximum Parallel Paths: 1 (1 after reset)

IP Forwarding: enabled

Codes: > - best, C - connected, S - static,

       R - RIP

C   192.168.1.0/24 is directly connected, vlan 1                          

switch91c715#conf t

switch91c715(config)#ip routing

switch91c715(config)#

switch91c715#sh int

% Incomplete command

switch91c715#sh interfaces

  access-lists         Display access lists applied on interfaces

  advertise            Show the auto negotiation advertisement information.

  configuration        Interface configuration

  counters             Interface counters

  description          Interface description

  Port-Channel         Port-channel member ports information

  protected-ports      protected ports information

  status               Interface status

  switchport           switchport

switch91c715#sh ip interface

  GigabitEthernet      Giga ethernet interface to configure

  GE                   Giga ethernet interface to configure

  TengigabitEthernet   10 Giga ethernet interface to configure

  XG                   10 Giga ethernet interface to configure

  Port-Channel         Ethernet Channel of interfaces

  Loopback             Loopback interface

  Tunnel               Tunnel interface

  vlan                 IEEE 802.1Q Vlans

   <CR>

switch91c715#sh ip interface vlan

% Unrecognized command

switch91c715#sh ip interface vlan

<1-4094>   Vlan interface number 

switch91c715#sh ip interface vlan 1

    IP Address         I/F      I/F Status      Type     Directed   Precedence   Status   

                                admin/oper               Broadcast                        

------------------- ---------- ------------- ----------- ---------- ---------- -----------

0.0.0.0/32          vlan 1     UP/UP         DHCP        disable    No         Not        

                                                                               received   

192.168.1.254/24    vlan 1     UP/UP         Default     disable    No         Valid      

switch91c715#sh ip route

Maximum Parallel Paths: 1 (1 after reset)

IP Forwarding: enabled

Codes: > - best, C - connected, S - static,

       R - RIP

C   192.168.1.0/24 is directly connected, vlan 1                          

switch91c715#conf t

switch91c715(config)#ip routing

switch91c715(config)#exit

switch91c715#show system

  fans                 Show fans information

  id                   Display system identity information

  languages            show supported languages

  mode                 show System features

  router               show System level resource configuration for router

  sensors              Show sensors information

  tcam                 tcam

  unit                 Unit number (relevant for stackable systems only)

   <CR>

switch91c715#show system mode

Feature                 State

-------------------     ---------

Queues Configuration:   4 queues

switch91c715#show system router

  resources            show System level resource configuration

switch91c715#show system router

% Incomplete command

switch91c715#show system router resources

                                  In-Use Reserved (Current)

                                  ------ ------------------

IPv4 Entries                           8      4096

     Number of Routes                  0

     Number of Neighbors               1

     Number of Interfaces              3

IPv6 Entries                           0      4096

     Number of Routes                  0

     Number of Neighbors               0

     Number of Interfaces              0

     Number of On-Link Prefixes        0

switch91c715#show system                

  fans                 Show fans information

  id                   Display system identity information

  languages            show supported languages

  mode                 show System features

  router               show System level resource configuration for router

  sensors              Show sensors information

  tcam                 tcam

  unit                 Unit number (relevant for stackable systems only)

   <CR>

switch91c715#sh run     

config-file-header

switch91c715

v1.3.7.18 / R750_NIK_1_35_647_358

CLI v1.0

set system queues-mode 4

file SSD indicator encrypted

@

ssd-control-start

ssd config

ssd file passphrase control unrestricted

no ssd file integrity control

ssd-control-end cb0a3fdb1f3a1af4e4430033719968c0

!

voice vlan oui-table add 0001e3 Siemens_AG_phone________

voice vlan oui-table add 00036b Cisco_phone_____________

voice vlan oui-table add 00096e Avaya___________________

voice vlan oui-table add 000fe2 H3C_Aolynk______________

voice vlan oui-table add 0060b9 Philips_and_NEC_AG_phone

voice vlan oui-table add 00d01e Pingtel_phone___________

voice vlan oui-table add 00e075 Polycom/Veritel_phone___

voice vlan oui-table add 00e0bb 3Com_phone______________

bonjour interface range vlan 1                       

hostname switch91c715

management access-list All

permit

exit

no passwords complexity enable

username cisco password encrypted 7af78c911d5b48bea1dc2449d9d89513abeb4be5 privilege 15

ip telnet server

!

switch91c715#

!

switch91c6e0#wr

Overwrite file [startup-config].... (Y/N)[N] ?Y

13-Jan-2014 08:56:55 %COPY-I-FILECPY: Files Copy - source URL running-config destination URL flash://startup-config

Copy succeeded

switch91c6e0#conf t

switch91c6e0(config)#vlan 100

switch91c6e0(config)#int vlan 100

switch91c6e0(config-if)#exit      

switch91c6e0(config)#int vlan 99

switch91c6e0(config-if)#ip address 192.168.10.2 255.255.255.252

The semaphore timeout period has expired.

Thanks for your help,

William

[jbattist · Accepted solution]

Hello William,

       Sorry the switch is not performing as expected.  What I think is happening is this.  With the device in factory default mode, VLAN 1 IP address 192.168.1.254 is self assigned if no DHCP server is present.  If you look at that IPV4 interface, the address is considered dynamic.  If you do not make this address static, and assign another VLAN with a static address, this static address will become the address of the switch.  And since there are no ports in this VLAN, we basically get locked out of the switch.

     To resolve this, it can be done 2 ways.  One is to create this second VLAN with an IP address assigned to it, and then assign one of the ports on the switch to be an access port in that VLAN.  Once the device reboots, if you assign you PC an address in that second VLANs network, and connect to that port that is the access port for that VLAN, you should be able to connect to that second VLAN IP address to manage the switch.    Second way, and probably the preferred way would be to go to Administration>Management Interface>Management Interface.  You will see that VLAN1 address 192.168.1.254 dynamic.  Change this to static and change the address if needed, save and copy run to startup config, you will be able to access the device from any port that has untagged VLAN1 from a PC.  Then you can configure your VLANs as needed and will not get locked out.  Hope this helps William. 

[William Mayoral]

Thanks for your support, 

[Glenn Martin]

Moved discussion to the Small Business > Switches community.

[Brandon Svec]

I agree with that possibility.  I also suggest you upgrade to current release firmware and I think you need to put the switch into router mode to do inter-vlan routing: set system mode router