07-31-2015 12:05 AM
Hi
I need to order a service contract to download software update for old router
- Cisco 877
Please can someone explain me which is the exact part-number to order?
I need only dowlad official software
Thanks
07-31-2015 11:27 AM
Hey Antonio,
Thank you for your question. Unfortunately, the Cisco 877 Router reached end-of-life in December 2011. The last date of service attach was December 19, 2012, so no service contract (including software download) is currently available for that device. Details of the end-of-support notice can be found in this announcement.
Let us know if you have any additional questions.
Thanks,
Kelsey
08-01-2015 12:08 AM
Hi Kelsey,
how can I download the last version of software and firmware previous released on the support page ?
Thanks AM
08-03-2015 01:45 PM
Hey Antonio,
You need an active contract number to access software downloads for your device. Unfortunately, because the Cisco 877 Router has reached end-of-life, there is no service contract available.
The SCH Supported Device List shows which devices are eligible for SCH service contracts and software downloads.
Thanks,
Kelsey
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