Unable to launch CSSM Satellite from browser post installation

[swbn]

Hi,

I installed Cisco Smart Software Manager satellite Enhanced Edition version 6.1.0. The installation seemed to complete fine and I am able to login as admin through the VM console. But, browser launch is not working(Both http and https). I tried the URLs: https://<ip>:8443/admin and http://<ip>:8080/admin. Can you please help ?

Thanks,

Swathi

[Josh Harpst]

Hi Swathi,

Thanks for reaching out.  This community does not support the Smart Software Manager Satellite.  For community assistance with SSM-S, please visit the NMS community site below.

https://supportforums.cisco.com/t5/network-management/bd-p/5931-discussions-network-management

Additionally, if you have a service contract, you can open a case directly with Cisco TAC using the below 

Technology: NMS (Network Management Services)
Subtechnology: Cisco Smart software Manager satellite
Problem Code: Software Failure

B/R,

Josh

[Florin Barhala]

Hi mate,
The GUI password is different from the CLI password setup during installation.
Please check here: https://www.cisco.com/web/software/286285517/144301/Smart_Software_Manager_satellite_Enhanced_Edition_6.1.0_Installation_Guide.pdf

for the default admin password.

[klopez138]

Did you ever figure this out? I'm having the same issue having just installed the CSSM ISO in vSphere. I can ping it, but the browser won't load the GUI.

[swbn]

Post installation, it takes more than 10 minutes for all the services to be up. The GUI launched for me when I tried after 15 mins.

[klopez138]

This ended up working for me. I let it sit overnight and in the morning when I came back, the web gui was accessible.