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Welcome to the Smart Call Home Community!

Our online forum for Smart Call Home customers to share, learn, and collaborate on Smart Call Home related topics. We encourage you to ask questions of Cisco experts, start a discussion, or share ideas and insight.

Smart Call Home enabled devices perform proactive diagnostics on their own components to provide real-time alerts and remediation advice when an issue is detected. An embedded support feature available on a broad range of Cisco products, it is provided at no additional cost with an active Smart Net Total Care Service, SP Base, Unified Computing Support Service, or Mission Critical Support Service contract for the designated products.

This Community will provide you with an overview about Cisco Smart Call Home features and how these features are embedded in a wide range of Cisco products to help your network. Smart Call Home provides higher network availability and support service quality.

Configure and Register Your Devices to Use Smart Call Home



Updated to include additional registration details and the bulk registration process. Learn how to quickly configure and register your devices. Cisco Smart Call Home is included at no additional cost when you have an active SMARTnet, SP Base, Unified Computing Support Service, or Mission Critical Support Service contract.


It would be so much easier if you placed a link to the Smart Call home page here, rather than inviting me in your video to browse to it on your ENORMOUS website with hundreds of results for Smart Call home page none of which seem to go to the page described in the video. - seems to be the closest but doesn't look like what is in the video...

Cisco Employee

The Getting Started section on the left side of the SCH Community ( ) should help you set up and register a device.

Regards, Tim

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