cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements

Welcome to the Smart Net Total Care Community!

Our community includes Cisco experts to answer your questions about the Smart Net Total Care (SNTC) portal and CSP-Collector.
Click the navigation links below to access materials for using our service and supported collectors.

You may need to update your CSPC software!

If you are using version 2.5 or earlier of the Common Services Platform Collector (CSPC) software to upload files as part of your Cisco Support service, you must update to the latest CSPC version before May 1, 2019 to avoid file upload issues. Read this attachment to get all the details.

Cisco Services Access Management - Adding a New Administrator

265
Views
10
Helpful
2
Comments
Beginner

Does anyone know how long it takes to add a new administrator to the Cisco Services Access Management tool, so that this administrator can start using the SNTC portal? 

I am the Delegated Administrator and have added a colleague in the Cisco Services Access Management, it says they will get an email to confirm, but no email has been received. 

2 Comments
Cisco Employee

Hi There,

 

Can you private message me the userid for further review?

 

Regards,

Suchita

Hi  m.back@aap3.com

Managed to solve? If not, let me know what the problem is, which I can help you with.

Best regards,

Josiane de Barros

 

Twitter: securegirlninja

CreatePlease to create content
Right-rail
Navigation
Be sure to bookmark these support pages and use them in the future to find all the self-help information.
Helpful Links
Ask the Expert French- routing protocols