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DNS config on a new 2.9 collector

I just installed a new 2.9 collector. During initial config, setting the DNS server kept failing so I continued anyway. Now I am in the admin shell and trying:admin# conf dns -a it kee...


Problem to Registered in Smart Net Total Care (SNTC)

Hi,The registration in the "smart net total care" was successful.We have received the email from cisco that you are reviewing our request, but we have not received another email from Cisco with the re...


Unable to log into SNTC Portal

It looks like I few others have had the same issue recently.  When I browse to and login with my account, I am redirected to the splash screen for requesting access. I was recently ...


Alerts can not be flagged as CBRAdmin

Hello, our customer granted us access to his SNTC Portal (as CBRAdmin). We have access on it, see all inventory, but we are not able to flagg the alerts in the Library Menu. It shows the following err...


How to assigin user for segmente inventory?

Hello, Me and my client, we want to associate the user for the created inventory. When the inventory is selected, the option to associate a user does not appear. We are trying for Segment Management. ...


Problem to select cbr Admin

Hello, i am having problem to select the CBR Admin. CSAM is not allowing me to select the boxes. can you guide me what step is missing or what action should i take

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