None of the links on the Portal are loading information--all are blank

[DynamicD]

I am having the same issue I had over 7 months ago where I cannot load any of the links on the SmartNet Total Care Portal. No matter what I click, the pages are blank. Ive tried other browsers, other internets and other computers and its the same thing. I think that there is something wrong with my account on the portal--maybe something went wrong with the association to my Companys profile or something got mixed up between signing up and being enrolled back then. I was advised by TAC chat to open a board here for assistance--

[Gopinath_Pigili]

Hello  DavidGerard71582,

For a quick test.... try in Private mode in Firefox or Incognito mode in Chrome.

Reference: https://community.cisco.com/t5/smart-net-total-care-portal-and-collector-discussions/can-t-login-to-sntc-or-services-portal-blank/m-p/4889766#M18039

Please rate this and mark as solution/answer, if this resolved your issue
Good luck

[DynamicD]

@Gopinath_Pigili 

Goood morning,

This doesn’t work— I’ve tried that already across all the browsers I use (edge,Firefox,chrome,opera) in both incognito and normal mode no change. I’ve also tried mobile web as well as other computers.