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403 Forbidden (Access Denied) When trying to access SNTC inventory via CS API Help Please

zerwigg
Level 1
Level 1

‎02-27-2021 12:49 PM

Hello,

 

I am having issues with retrieving inventory details on Cisco SmartNet for my org. It states access denied. I read around that there could be sync issues with my management roles and the API platform at Mulesoft. Could someone please look at my account to ensure everything is okay?

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2 Replies 2

zerwigg
Level 1
Level 1

‎02-27-2021 12:50 PM

I should note, I believe I have waited to 24hr time frame for it to sync and it has not. Could someone manually sync me please? 

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zerwigg
Level 1
Level 1

‎02-27-2021 01:25 PM

I tried to do registration again just to see, and it states I already have access, redirects me, then says I don't have access again. I got access 26 hours ago based on my emails I received.

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