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Add a second customer account to SmartNet

garywisler
Level 1
Level 1

My company has two customer accounts. I can only view one of those accounts, and I need access to the second to pull inventory reports for the company as a whole.

5 Replies 5

lolivera
Cisco Employee
Cisco Employee

Hello garywisler!

I sent you a private message

 

garywisler
Level 1
Level 1
My Company has two divisions, one in Europe (Arthrex GMBH) and then the rest of the globe (Artthrex). I currently can access Inventory via SmartNet for Arthrex but need access to Arthrex GMBH so I can run reports for leadership.


* Company name - Arthrex GMBH
* Company address - Erwin-Hielscher-Straße 9, 81249 München, Germany
* CCO ID - Gary.wisler@arthrex.com
* CR parties ID - ¿??
* Roles needed - Admin

lolivera
Cisco Employee
Cisco Employee

Hello gary!

I am trying to contact you via  private message. I understand that you are trying to have access to two different portals from the same company, do you have other coworker with the same kind of access as the one you want? if so please provide me they CCO ID.

Best regards.

 

Closing case due to inactivity.

Where do I go to send and receive private IM?