After Upgrade to 2.7.4 Software Upgrade Web UI errors

artbalkjr · ‎03-30-2018

Tried to upgrade to 2.7.4 from 2.7.3 via Web UI. Web UI report applied failed. Went to CLI and applied upgrade, upgrade completed and was successful, now running 2.7.4 but when accessing the software updates page in the Web UI get the following errors from the three pages:

Unable to get data from server for report: register

Unable to get data from server for report: available_updates

Unable to get data from server for report: settings

Any suggestions on how to correct these errors.

Supriya Patel · ‎03-30-2018

Hi User,

Please provide below for further investigation.

Show version –d command from admin

Please attach below from root

/opt/LCM/logs/apply
/opt/LCM/logs/install
/opt/cisco/ss/adminshell/applications/CSPC/webui/tomcat/logs/catalina.out

Thanks,

Supriya

JackWagon · ‎04-02-2018

I have experienced the same behavior , was there a solution ?

Thanks

Jarrett Pomeroy · ‎04-02-2018

Hello There,

Can you please see if the error still occurs after clearing your cache and reloading the software UI tab?

Thank You,
Jarrett