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Can't access Smart Net Total Care portal

SHuang
Level 1
Level 1

Hello,

 

I have been granted access to Smart Net Total Care portal.  However, it is more than 48 hours and I still not able to get access to it.  Would you check my status for me.

1 Accepted Solution

Accepted Solutions

dbourai
Cisco Employee
Cisco Employee

Hello Shuang,

We have provided a Manual Sync. Please check the SNTC portal again.

Thanks & regards,
Devashish Bourai.

View solution in original post

3 Replies 3

dbourai
Cisco Employee
Cisco Employee

Hi SHuang,

Looking into the issue. Could you please PM me the below details;
Party ID:
CCOID
Contract Number:
Company Name:

Thanks & regards,
Devashish Bourai.

dbourai
Cisco Employee
Cisco Employee

Hello Shuang,

We have provided a Manual Sync. Please check the SNTC portal again.

Thanks & regards,
Devashish Bourai.

SHuang
Level 1
Level 1

it's working. Thank you.