Can't access Smart Net Total Care portal

[SHuang]

Hello,

I have been granted access to Smart Net Total Care portal.  However, it is more than 48 hours and I still not able to get access to it.  Would you check my status for me.

[dbourai]

Hi SHuang,

Looking into the issue. Could you please PM me the below details;
Party ID:
CCOID
Contract Number:
Company Name:

Thanks & regards,
Devashish Bourai.

[dbourai · Accepted solution]

Hello Shuang,

We have provided a Manual Sync. Please check the SNTC portal again.

Thanks & regards,
Devashish Bourai.

[SHuang]

it's working. Thank you.