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Can´t access the SNTC Portal

Cisco SmartNet
Level 1
Level 1

Hi there,

 

My customer did the SNTC registration (services.cisco.com), received an email saying  that he have been nominated to become the delegated administrator but he cannot access the SNTC portal, when he do the log in, the registration screen shows up again as a new user doing the registration for the first time. He already has CSAM access but not SNTC access.

 

Can somebody help me?

 

Regards

1 Accepted Solution

Accepted Solutions

Suchita Shewale
Cisco Employee
Cisco Employee

Hi There! Can you please share CCO ID of customer via private message?

View solution in original post

1 Reply 1

Suchita Shewale
Cisco Employee
Cisco Employee

Hi There! Can you please share CCO ID of customer via private message?