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Can't associate account with Cisco Partner

Dicratium
Level 1
Level 1

Hi all,

 

Recently, my employer has become a Cisco partner, this means I can associate my account with them as a partner company.

Unfortunately, I constantly run into an error when trying to do so. Below is the path I take:

 

Login to Cisco account -> Access Management -> Partners -> Associate my account with a partner company

I then get directed to a page with a message stating data protection standards will change the 16th of november 2018 and the following error: '***registration.partnerRegistration.label2*** ***registration.partnerRegistration.label3*** ***registration.partnerRegistration.label4***'

 

Has anybody seen this before? And would you know how to solve the problem?

 

Thanks,

2 Replies 2

Suchita Shewale
Cisco Employee
Cisco Employee

Hello There,

 

You have reached SNTC Community forum.

You are running into issues updating profile at Partner Self Service for which you may reach out to Partner Support Team by clicking on the link under Support at bottom right of Partner Self Service Tool

 

Regards,

Suchita

 

 

Hi Suchita,

 

Thank you for responding, unfortunately, I can't find any mentions of 'support' on the Partner Self Service page, I can only see what is visible on the screenshot I attached to my opening post. I hope you can agree the error message displayed there should not be there.

 

Regards,

Mary