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Can't retrieve token for app - EoX support API

mgrigs
Level 1
Level 1

I had an app that was using the EoX support API, and it stopped working at some point.  When I logged into the console, the APIs that it was subscribed to were labeled as "Deprecated."  I deleted the app and recreated it as grant type "Client credentials" and included the non-deprecated API (the same settings I had previously).  However, I am unable to access the EoX API--when I try to retrieve a token via https://cloudsso.cisco.com/as/token.oauth2, I get "Invalid client or client credentials."  Am I missing something?

1 Accepted Solution

Accepted Solutions

mgrigs
Level 1
Level 1

This is now working for me - after I updated my URLs, Vivek synced something on the backend and that did the trick.

View solution in original post

6 Replies 6

vivekcha@cisco.com
Cisco Employee
Cisco Employee

Hello,

Could you please share the company name and User's CCO id in Private Message so that we can check further.

 

Thanks and Regards,
Vivek Chauhan

mgrigs
Level 1
Level 1

@karsten I updated my URLs, but I get a 403 forbidden now.

vivekcha@cisco.com I have sent you my info.

karsten
Level 1
Level 1

I checked and I have the same problem.
Hopefully Vivek can help.

Hi Karsten,

Could you please share the company name and User's CCO id in Private Message so that we can check further.

Thanks and Regards,
Vivek

mgrigs
Level 1
Level 1

This is now working for me - after I updated my URLs, Vivek synced something on the backend and that did the trick.