CBR Admin Issue

[Vitoria Oliveira]

Hi team!

My client gave me CBR Admin access on 03/31 and I still not able to access his portal.

Can you help me please?

Thanks!

[azhakhan]

Hello Vitoria,

Good day to you! I have acknowledged this post. could you please share the following details over the personal message-

CCO ID-

CONTRACT NO-

SERIAL NO-

COMPANY NAME-

PARTY ID-

Thanks & regards,

Azhan Shakil khan

[Vitoria Oliveira]

Hi, Azhan!

Do you have any updates about this issue?

Thanks!

[azhakhan]

Hi Vitoria,

We have checked and found CCO ID- 00uyo5qtqFpUW9kmW5d6 (edmar.marega@jbs.com.br) user`s profile does not contain a complete and validated address. Please update the address in your profile using Cisco Account Profile

regards

Azhan Shakil Khan