Remove all existing data from inventory SNTC

[Fernando Magnus]

Hello everyone. First of all, I apologize for my English.

I need some help. I would like to know how to delete all existing data (old and new) from my SNTC inventory.

In summary, I can see both new (2023) and old (2019) data instead of only the most recent data in my inventory. I cannot find a way to delete old uploads or change the view to show only the most recent data.

I am using a new device but used the same inventory name as my old one. Perhaps this caused the problem. So I believe that deleting all the data would be a faster way to solve the issue.

[kaptanej · Accepted solution]

Hi,

I am the incharge of this issue and I will be assisting you shortly on this issue. Please provide the following details in PM (private message) to proceed further on this issue:

• Company name
• Customer name
• Customer’s CCO ID
• Customer’s email address

Thanks and regards,

Kapil Taneja

[Fernando Magnus]

Hello Kapil,

Thank you for your response.

The requested information has been sent via private message. If you can confirm you received it.

Thanks.

[kaptanej]

Hi Luis , 

Yes, I have received the requested information via PM . Let us check the details and we will get back with an update . 

Thanks & Regards, 

Kapil Taneja