CBR Admin

[dfinibg6]

Hi Community,

Our customer granted CBR Admin access to our Team CCO more than 48h ago, but it is still not showing up in our list of customers in the total care portal. 

Please assist.

Thanks!

[Suchita Shewale · Accepted solution]

Hello Diego, Thanks for starting a post. Can you verify your SNTC Portal access now to see if you are able to see this new customer account?

[dfinibg6]

Hi Suchita,

Yes, I can now see the new customer account from our SNTC portal. Thank you so much for your help.