CBRAdmin access issue

[alanpimentel]

Hi team, 

My customer assigned CBRAdmin access for my company to his Smart Net Total Care Portal two days ago but I still not able to access his SNTC Portal.

I need some help with this issue, please.

Kind Regards

[aloksin3 · Accepted solution]

Hello,
We are looking into the issue and will assist you with the query. Could you please Private Message me the below mentioned details to check further:
Company Name:
CCO ID of the Partner:
Contract no:

End customer name:

Appliance ID:

Thanks and Regards,

[aloksin3 · Accepted solution]

Hi,

Assigned the CBR Admin access for your company to end customer Smart Net Total Care Portal please check if you are able to access the end customer SNTC Portal now.

If you face any further issue please let me know.

Thanks & Regards,

Alok Singh