CBRAdmin Access Issue

[alanpimentel]

Hi team, 

My customer assigned CBRAdmin access for my company to his Smart Net Total Care Portal ten days ago and I still not able to access his STNC Portal.

I need some help with this issue, please.

Kind Regards

[dbourai]

Hello,

I have acknowledged this post. Could you please send me the following the details over the personal message-

Main company;
CCO ID-
PARTY ID-
Email-
Company name-

Same for CBR user as well.

Thanks & best regards,
Devashish Bourai.

[dbourai · Accepted solution]

Hello,

After verifying all the details, i have provided a manual push for the customer.

The customer is now visible on the SNTC portal.

Thanks & regards,
Devashish Bourai.