CBRAdmin acess failed

[alan.pimentel]

Hi there,

The customer assigned CBRAdmin User access to my company two days ago and I'm still not able to access his portal.

I need help, please.

Kind Regards

[kaptanej · Accepted solution]

Hi , 

I am the incharge of this post and will be assisting on the issue shortly. 

Please provide the following details in PM so that we can provide further assistance on the issue: 

• End Customer Name 
• End Customer Party Id
• Partner Company name 
• Partner Party id  
• Contract Number 
• CCO ID of the user 

Thanks & Regards, 

Kapil Taneja 

[kaptanej]

Hi , 

As we have looked on your issue , we have successfully onboarded the user into the SNTC Portal .
The user is assigned as the CBR Administrator of the company .
The user is also assigned as the CBR Administrator of the SNTC Portal of the company .
Screenshot is mentioned for your reference :

Please let us know if you need any further assistance on the issue.

Thanks & Regards, 

Kapil Taneja