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Unable to register for Smartnet Total Care Portal

Steve Occh
Level 1
Level 1

When I attempt to register for the Smartnet Total Care I receive an error message oops something went wrong try again later. I have tried for a over a week now but the error persists.

 

Any Advice?

 

 

 

3 Replies 3

neharani
Cisco Employee
Cisco Employee

Hi,

I hope you are doing good!
This post has been acknowledged by us, I will work on this for further troubleshooting.

Please share the below details in a personal message:

Contract number:

Serial Number:

Party id:

company name:

user CCO ID and email iD:

 

Regards,

Neha

 

 

 

Hi User,

 

Thank you for sharing the details in PM, I am working on it. I will get back to you with further updates.

 

 

neharani
Cisco Employee
Cisco Employee

Hi,

 

The on-boarding has been done successfully for the shared details in a personal message and the portal is active now. Please verify from your end as well and let us know if anything required assistance. Thankyou!

 

 

Regards,

Neha Rani