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Change customer name

alanpimentel
Level 1
Level 1

Hi there,

My customer needs to change the "customer name" at their SNTC Portal, now the company has a new name.

Can you help me, please?

Best Regards

1 Accepted Solution

Accepted Solutions

dbourai
Cisco Employee
Cisco Employee

Hello,

After verifying all the details over the PM, I have provided the followng-


Assigned role to the user as DA and CA to the party Id provided in the PM.
Enabled the services for SNTC portal.
Pushed a Manual Sync as well.
The portal is up and running, and the user will be visible in the Admin Tab.

Thanks & regards,
Devashish Bourai.

View solution in original post

2 Replies 2

dbourai
Cisco Employee
Cisco Employee

Hello!

Good day to you!

I have acknowledged this post, and I will assist you on this one.

If you solely want to change the customer's name on the SNTC portal, go to;

Application setting on SNTC portal -> Customer Display name & then change it.

However, if the customer wants to change the name elsewhere, then please reach out to web-help@cisco.com 

Thanks & regards,
Devashish Bourai.




dbourai
Cisco Employee
Cisco Employee

Hello,

After verifying all the details over the PM, I have provided the followng-


Assigned role to the user as DA and CA to the party Id provided in the PM.
Enabled the services for SNTC portal.
Pushed a Manual Sync as well.
The portal is up and running, and the user will be visible in the Admin Tab.

Thanks & regards,
Devashish Bourai.