Hello,
I've to change my email address and I contacted CISCO Support as required.
However, they came back with the ridiculous request to close my current account and open a new one, then contact CISCO certifications support and aks them to migrate my certifications. I've been CISCO certifified for more than 20 years and in the process to renew my CCIE again, so this request is going to cause me a lot of pain and impacting my professional life. I'm not understanding what's the problem to allow users to change their own email as in the past.
This is very unprofessional and unacceptable.
Is there anyone else who can provide help or possible workaround
