Hello Cisco Support Team,We are facing an issue accessing our Cisco Smart Account. The Smart Account was originally created using a company email address that is no longer active or accessible, and currently, no team member has administrative access ...
Forum Posts
Hi, Can you please help me with reviewing and updating the Delegated Administrator for a customer Thanks, Petar
We have configured our rsyslog.conf file to forward logs to a splunk forwarder, it's working to some degree; unfortunately, there are no GUI user account evnts showing in the logs. While researching this condition I find there is several possibiliti...
Hi, Is there any documentation explaining these service levels in greater detail? SDAR1K, SDSSSNT, L1SDNBD.
Hello, We are facing some problem adding our physical address to our cisco.com account profile. We must add the address to be able to create our Cisco Smartnet Account and receive our purchased hardware. When we are trying to add the address and clic...
We are running authn qualys scans and appear to be receiving quite a few "false positives" related to CVE-2022-22970, CVE-2022-22971, CVE-2022-22950While checking the Cisco Security Advisory for CSPC, there is no report related to the above. We woul...
Hello, I wanted to see if I can get any assistance with upgrading. I am new to CSPC and just attempted to upgrade from 2.11 to 2.11.05 via the CLI because using the GUI to upgrade gave me authentication error everytime. I was able to download the upd...
It has been a while using the Cisco Services Connection portal at https://services.cisco.com/. But I logged into the portal and all I am getting is a blank web GUI
Hi Cisco Community,I’m using the Cisco EoX API as part of an automated script to retrieve End of Life and End of Support information for our network devices based on their serial numbers.The script was working perfectly until recently — I was able to...
Hello Team, I am experiencing an issue with the CSPC certificate registration process. I followed the registration guide; however, the provided URL does not appear to be functioning correctly. When attempting to complete the registration, the URL eit...
Hi folks,I'm unable to schedule a report in the SNTC portal. This has been going on for at least a week and I get the same results from two different computers.In Firefox, I get "Looks like there's a problem with this site" followed by a URL and "Er...
This is all getting very frustrating. I'm trying to build a new collector on version 2.11. I'm not migrating from an older version to 2.11, so this is a new build. I am using the Collector-2.11-B-5.iso. I have seen reports of the bug impacting th...
I'm setting up a new collector for our site. The collector is up. I configured the IP address and at install configured a dns server (actually two dns servers). But I've discovered that those settings did not stick. And so the IP address is there...
I use the EoX api to validate LDOS information, and today it's returning "fault filter abort" (once I decode the response). I haven't changed how I'm interacting with the API in any way. Is the API down? Or was there an update that I missed which I n...
Hi Guys, we are running our in-house automation tool for patching/vulnerabilities across all the network devices. As of currently, we are maintaining the EoL/EoS database of all Cisco based devices/ PIDs(both Hardware and Software) in our automation ...
