Hi everyone, I extend the following question to you, I have some FPR4110 in HA and the discovery job of the standby FTD fails, however, when it is active it is discovered without problems, in platform setting it is the same for both FTDs since they a...
Forum Posts
Anyone else tried installing Collector-2.11-B-16_SHA1_signed.ova?What I see:1. VMWare ESXi identifies the cert as untrusted, during the OVA import process2. And, once installed, it enters a reboot cycle, starting at the GRUB menu- AlmaLinux (Shamrock...
Hi team, Approximately 3 months ago, my customer's uploads began to fail. They're using the Import Inventory API to upload a JSON file once per week: POST : https://apix.cisco.com/cs/api/v1/collections/import-inventory They're getting a 503 error: R...
Anyone esle notica that on 2.11 using the ova the collector reverts to localhost on first reboot?
after lost old collector without backup installed new collectoris there any way to import device list from portal to this new collector to avoid new discovery process ?Thanks.
Hello, Can someone help me with the steps to renew the SNTC contract or any link with those? Thank you.
Hello,I am going through the process of upgrading our CSPC Collector from 2.10 to 2.11. I have been following the 2.11 installation and migration guide. I have the new 2.11 vm created and have successfully restored the 2.11 using the generated 2.10 ....
Resolved! SNTC Portal Pulling Older Inventory
In March my company stopped using Cisco Advanced Services. So, we now have to export our inventory manually with a CVS file template. I was able to successfully export the template and run a custom inventory report. When I look at the report, I notic...
I am trying to generate Inventory collection delta report without success. It throws error (attached) every time I try generating the report.
Hello, a quick question but not sure i'm at the right place. We are trying to process a CSV upload in smartnet through PSS services.cisco.com. As a return (API or services.cisco.com), we don't get back any category for the concerned SN that we have s...
Hello Cisco. We have a customer with some FTD 4100 and an FTD that sits in Azure and the Cisco CSPC wont Discover these devices. For the 4100 I have tried the Firepower Chassis Manager and the management IP of the firewall none work, there is no ACL ...
Hello, Exelon is having entitlement issues associated with Case #697245689. TAC is telling them they don’t have access. These are the Fireworks Firewalls. Exelon purchased smartnet. Can you help us?
Hi there. I have a customer that has issues to access on the SNTC Portal and the CSPC Wizard. Could you help me? Kind regards, Josué GS
Hello, I am trying to get EoX dates for particular NX-OS versions via the EoX API. I query this API endpoint: https://api.cisco.com/supporttools/eox/rest/5/EOXBySWReleaseString/1/{input1}as input parameter I tested with few NX-OS version, for example...
I have successfully added the csapi-customer-1.0 API access via the API dashboard and can generate tokens. I know these tokens are valid, they work with all my other API requests. However, when I make CSAPI requests I get unexpected results. Any idea...
