Smart Net Total Care Portal and Collector Discussions

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When I tried to register for the SNTC Portal, I received the following message:"Your user profile does not have complete address. Please update your  Cisco Account profile   with the complete address.After updating your  Cisco Account profile  , rest...

robo764 by Level 1
  • 474 Views
  • 8 replies
  • 0 Helpful votes

Hello! Customer is trying to update our account in the “Services Access Management” page from CBRuser to CBRadmin, but fails.  Even tried to delete the account to try to re-add it with CBRadmin permission but getting error “Access grant/revoke operat...

SNTC by Level 1
  • 233 Views
  • 5 replies
  • 0 Helpful votes

Moving the content from one Office 365 account to another becomes a daunting task, if you don't have a perfect knowledge & reliable solution. Plus, before proceeding with the transition you have to be aware of the prerequisites of the migration opera...

Sirs,I was able to view some information on the portal, but I'm getting the error Entitlement file generation failed. Please try again. If the issue per: Could you help me identify what it would be, and what can I do to resolve it?          

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Jalmeida by Level 1
  • 695 Views
  • 7 replies
  • 0 Helpful votes