Cisco CSPC forgot CLI admin and root password

[crmlap]

is there still a way to recover forgotten CLI admin and root passwords?

i am still able to access CLI though using the collectorlogin user, and GUI is accessible as well using admin but not cli.

[kaptanej]

Hi , 

I am the In-charge of this post and will be assisting you on this issue . 

Please provide the email address details so that we can proceed further on having the Webex Session to troubleshoot the issue . 

Thanks & Regards, 

Kapil Taneja 

Thanks & Regards, 

Kapil Taneja 

[kaptanej]

Hi , 

Please let us know if you need any further assistance on the issue . 

Thanks & Regards, 

Kapil Taneja