Hi,I tried to access SNTC portal. I´m immediately redirected to the registration page after successful authentication.trying to register redirects me to registration page again. Clicking on Login leads to the same result. Redirect to registration pag...
Forum Posts
Resolved! Issue portal custormer CSPC
Hello Team, I deploy new instalation, collector version 2.10 ok. Inventory ok, Upload ok. But when trying to open the portal, it was incomplete. The only thing I managed to do was create the certificate.zip from a new inventory.
Hi! I am new to SNTC and Cisco granted my CCO Account access to SNTC. After logging in with my CCO login, the SNTC page appears but then redirects back to the Registration/Login page. I am presented with several different messages: (if I try t...
Hello,I am seeking for more understanding about level of advanced hardware replacement. For example with part number SD-AR3K-ASR9903K,- What SD mean?- What AR3K refer to? Beside AR3, what other options Cisco has and what service level included in eac...
Resolved! No access to SNTC
I have been granted access to our SNTC account, but when i try to login, i get redirected to the registration page. Can someone help me with that issue?
Resolved! Unable to add new user into CSAM
Hi, I'm trying to add new user into CSAM(Cisco Services Access Management) to assign role, but I got the error below. Could you please let us know how to proceed?
Hi Team,I have been assigned with a role for SNTC, but when i login to the portal it always shows the page again SNTC new connection page
I'm in the process of creating a smart accountAt the moment of choosing Account Name and clicking Create AccountYour profile's Company needs to be updated to a valid name.Then I go to the profile edition -> access managementand the first thing I see ...
Resolved! Unable to access SNTC portal
Hi, I´m unable to access the SNTC portal despite admin role has been assigned. After logging in still the Get Access to Smart Services Connection Now page is beeing displayed. Please can you help with this! Thank you! Zsolt
Hello SNTC Experts,Our team just realized that the SNTC collector our company manages is not receiving any "new" Field Notices, PSIRTS, or Software Alerts. We are still getting updates for the older notices that are currently in the tool. For examp...
Resolved! Automated Software Distribution API
I am a SNTC customer, and have the API Developer role assigned to my CCO ID in CSAM. I can access the API Console and request applications/keys for various Cisco APIs, but the Automated Software Distribution API is not in the list. Automated Software...
I'm trying to update hardware alerts in SNTC to reflect only what I'm concerned about. If I go to Library>Alerts>All Hardware Alerts I get errors trying to make the change. The most common is "Request Entity Too Large". If I clear browsing data, I ge...
How do I go about updating an existing discovery profile/job on the CSPC collector to add a new subnet to discover devices from?Thank you!--JER
Can we clean up these up these automated notifications of broken links and outdated dates? Your access to Cisco resources as Customer User for SNTC at [customer removed] has been removed as of 10 Oct 2022 20:46:19 GMT.Users with this role can access ...
Hello, New to Cisco CSPC, installed the OVA did the initial IPV4 setup. I am able to ssh and login with admin account, but we have no webui. So i am unable to complete the setup through the WebUI. Tried to finish setup in the cli, via SSH but I do...
