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Cisco SNTC Portal isn't showing active SMARTnet accurately

DougHudson2922
Beginner
Beginner

I have a customer with a SMARTnet contract that started on April 4, 2021 and isn't showing up accurately in the SNTC portal. The CSPC Collector uploaded on April 11, 2021. I will provide customer name along with screen shots in a private message.

 

 

Thanks in advance for your help, 

 

Doug Hudson 

1 Reply 1

NetworkNoodles
Beginner
Beginner

you can share with me the serials and I can check that for you

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