Click Accept Error - Connection Timed Out

[rhbb]

Hello, I am trying to request a Cisco ASA 3DES/AES License but unable to accept Click Accept the strong encryption download agreement as I receive the error "Your connection has timed out. Please reload."

I have tried on several machines and browsers, but the issue persists.

Thank you,

Richard

[Mary319Horne]

Hi Richard, it's frustrating that you're consistently getting a "Your connection has timed out. Please reload." error when trying to accept the Cisco ASA 3DES/AES license agreement, especially after trying multiple devices and browsers for a week. This strongly suggests a Cisco server-side issue or a network problem between you and their site. Your best next steps are to wait and retry at off-peak hours, try from a different internet network if possible, or most effectively, contact Cisco Support directly to report the persistent timeout and get assistance with the license agreement. 

[jofrumki]

hello @rhbb 

Perhaps you can receive the proper assist from the Security team by posting your question in their community space instead. https://community.cisco.com/t5/network-security/bd-p/discussions-network-security

Thank you

[MHM Cisco World]

It free 

Did yoh check 

Show license or show version 

It can already available in your device 

MHM