11-05-2017 05:31 PM - edited 03-12-2019 07:32 AM
Hi there I just install a collector, its a fresh install, there are no firewalls and no proxys. I´ve created an upload profile with one Switch to see if its working, the upload job says succesfull, if I check it on job status says status completed and state success. but I can´t see it on the SNTC Portal. If any one could point me on the right direction to see if I´m missing something, I would appreciated.
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11-06-2017 12:33 AM
Hi Francisco Jose ,
I have checked the SNTC portal with the CSPC ID you have attached , found there were 5 upload processed end to end successfully on 6th November 2017 and the reports are available on SNTC portal UI .
Since you don't have access to the same company on the SNTC portal you cannot see the data , Please contact you customer DA ( delegated administrator) to get the required access to view data/reports from SNTC portal.
Please revert in case if you still have any queries .
Thank you.
Regards,
Pamela
11-06-2017 12:33 AM
Hi Francisco Jose ,
I have checked the SNTC portal with the CSPC ID you have attached , found there were 5 upload processed end to end successfully on 6th November 2017 and the reports are available on SNTC portal UI .
Since you don't have access to the same company on the SNTC portal you cannot see the data , Please contact you customer DA ( delegated administrator) to get the required access to view data/reports from SNTC portal.
Please revert in case if you still have any queries .
Thank you.
Regards,
Pamela
11-13-2017 04:52 AM
Hi Pamela thanks for your reply customer just came back from vacations , and report that, he´s seeing the reports now. Thanks for the reply
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