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Collector Login Issues

joshgreen81
Level 1
Level 1

When attempting to login to the portal; I am getting the screen stating I do not have access. When logging into the collector it is requesting an entitlements file that I cannot get unless I have portal access. Thanks in advance.

1 Reply 1

Lynden Price
Cisco Employee
Cisco Employee

Hi Josh,

Do you know who the delegated administrator is for your company? They will need to give you the appropriate permissions to generate the entitlement file.

Thanks,

Lynden