10-06-2019 10:38 AM
Hi
We have been registered as DA for our organization and still unable to access CSAM , required access at the earliest as we need to implement CSPC
Thanks & Rgds,
Kiran
Solved! Go to Solution.
10-07-2019 09:36 AM
Hey NetworksNetworks9752,
It appears you are not looking in the right portal, you are in SmartAdvisor. It appears you are looking for SNTC so that you can associate your CSPC collector and upload. CSAM is the initial registration that must be done in the onboarding process. You are now DA and get add users/access. See below, the first link is in regards to Roles and Access. You must provide your CCO ID with the desired role. Once it has been added, let me know so I can push a sync. I have also included the SNTC User guide, second link below.
https://www.cisco.com/c/en/us/support/docs/services/sntc/portal_administration.html#roles-access
https://www.cisco.com/c/en/us/support/docs/services/sntc/portal_user_guide.html
Thanks,
Justin
10-07-2019 10:07 AM
Hi Jumin ,
Thanks a lot , i have added Role to the CCOID can you do a sync
Thanks & Regards ,
Kiran
10-07-2019 08:03 AM
10-07-2019 09:08 AM
Hi Jumin ,
Replied with the details , Kindly check your inbox and do the needfull
Thanks & Regards ,
Kiran
10-07-2019 09:15 AM
Hey NetworksNetworks9752,
I have checked the details and synced the account. You should be able to access CSAM as DA now. Try to access via link below and let me know if you are successful.
https://cdceb.cloudapps.cisco.com/csam/
Thanks,
Justin
10-07-2019 09:20 AM
Hi Jumin ,
My only intention is to implement CSPC collector for which i have registered as DA and now with your help got CSAM access
As per the CSPC collector installation guide , for registering CSPC collector i need to login to services.cisco.com
After logging i couldn't able to see the CSPC Registration option
Kindly let me know how to get this address , attaching the image for your reference
10-07-2019 09:36 AM
Hey NetworksNetworks9752,
It appears you are not looking in the right portal, you are in SmartAdvisor. It appears you are looking for SNTC so that you can associate your CSPC collector and upload. CSAM is the initial registration that must be done in the onboarding process. You are now DA and get add users/access. See below, the first link is in regards to Roles and Access. You must provide your CCO ID with the desired role. Once it has been added, let me know so I can push a sync. I have also included the SNTC User guide, second link below.
https://www.cisco.com/c/en/us/support/docs/services/sntc/portal_administration.html#roles-access
https://www.cisco.com/c/en/us/support/docs/services/sntc/portal_user_guide.html
Thanks,
Justin
10-07-2019 10:07 AM
Hi Jumin ,
Thanks a lot , i have added Role to the CCOID can you do a sync
Thanks & Regards ,
Kiran
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