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CSAM Issue

alanpimentel
Level 1
Level 1

Hi team,

My customer is trying to assign CBRAdmin access to my company but he is facing some CSAM issues. At CSAM, he accepted and assigned the legal agreement but it seems the tool doesn't recognize that, it never goes to CSAM home page, always redirect him to accept the legal agreement again, even with another browsers.

Can you help us, please?

Regards

1 Accepted Solution

Accepted Solutions

aloksin3
Cisco Employee
Cisco Employee

Hi

I have assigned the CBR admin access to your company. Please check it from your end and verify.

Thanks & Regards,
Alok Singh

View solution in original post

2 Replies 2

aloksin3
Cisco Employee
Cisco Employee

Hello, good day to you! I have acknowledged this post. could you please share the following details over the personal message-

Company Name-
CCOID of Partner-
CCOID of End Customer-
CONTRACT NO-
End Customer Party ID-
Partner Party ID which needs CBR access-

Thanks & regards,
Alok Singh

aloksin3
Cisco Employee
Cisco Employee

Hi

I have assigned the CBR admin access to your company. Please check it from your end and verify.

Thanks & Regards,
Alok Singh