CSP-C __ INVNTRY UPLOAD TO SM SVCS PORTAL = FAIL / SUCCESS (?!!)

[john_stewart1]

Hello,

My UPLOADS seem to fail, then, with ZIP_FILE_CREATION, "success" - here are the log files for several upload jobs run :

Upload Phase :INITIALIZE_FILES  Upload Phase Status :RUNNING  JobStatus :RUNNING
Upload Phase :INITIALIZE_FILES  Upload Phase Status :SUCCESSFUL  JobStatus :RUNNING
Upload Phase :DUMPING_UPLOAD_DATA  Upload Phase Status :RUNNING  JobStatus :RUNNING
Upload Phase :DUMPING_UPLOAD_DATA  Upload Phase Status :SUCCESSFUL  JobStatus :RUNNING
Upload Phase :ZIP_FILE_CREATION  Upload Phase Status :RUNNING  JobStatus :RUNNING
Upload Phase :UPLOAD_TO_BACKEND  Upload Phase Status :RUNNING  JobStatus :RUNNING
Upload Phase :UPLOAD_TO_BACKEND  Upload Phase Status :FAILED  JobStatus :FAILED
Deleting out folder...
Upload Phase :ZIP_FILE_CREATION  Upload Phase Status :SUCCESSFUL  JobStatus :SUCCESS
 Upload job completed successfully.  Upload File Location :/opt/cisco/ss/adminshell/applications/CSPC/uploaddata/_MINI_UPLOAD/217_1
TransactionId/Conn resp =
Deleting out folder...

Nothing is reflected in the Portal ... PLEASE ADVISE.

John

[john_stewart1]

Okay,

UPLOAD_TO_BACKEND Upload Phase Status :FAILED JobStatus :FAILED

Current focus is on the firewall / security appliance ports.

PAGE 9 of this .ppt outlines REQUIRED firewall ports:

http://tools.cisco.com/search/results/display?url=http%3a%2f%2fwww.cisco.com%2fc%2fdam%2fen%2fus%2fservices%2fse%2ftraining%2fSNTC-Iventory-Arch.pptx&pos=5&query=SNTC%2c+firewall+ports

John

[CC Cisco]

Hello John,

Please see if the following scenario is similar to yours. It could be that one of the CSPC components did not fully come up and is causing those issues.

https://supportforums.cisco.com/discussion/12928482/unable-upload-backend

If the issues persists, please share the nohup.out file for further analysis.

Regards,

Cesar