Hello,
You are attempting to deploy CSPC 2.4, which is not compatible with the new portal. To enable the features of the SNTC portal, you currently have two options:
1) Wait until the release of CSPC 2.5, after which you will have access to a link to download the 2.5 OVA. Earlier versions require a TAC engineer to deploy and configure. The announcement of this release will be posted to the community.
2) Use the file import feature on the SNTC portal:
https://supportforums.cisco.com/document/12566046/csv-file-import-sntc-3x-application-note
You can access the portal itself by going here:
https://tools.cisco.com/smartservices/
Here is a link to the portal user guide that should go into more detail about the full list features you can use and reports you can generate:
https://supportforums.cisco.com/document/12566066/smart-net-total-care-portal-user-guide
Please let me know if you have any other questions.
Thank you,
Lynden
