CSPC 2.9 and 2.10 trail version installation issue

[masterprince]

Hi Team,

I am unable to register trail service in GUI getting timeout error . Not sure if some kind of bug is the reason for this behavior . 

Thanks,

Has

[dbourai]

Hello,

I have acknowledged this post. Will get back with an update regarding this.

Thanks & regards,
Devashish Bourai.

[dbourai]

Hi,

Can you please provide the error of the screenshot over the PM.

Thanks & regards,
Devashish Bourai.

[masterprince]

Hi Devashish,

Thanks for looking into this .

Please check your PM

Thanks,

Has

[dbourai]

Hello,

After looking into the Snapshot provided provided , the error message comes out to be " Applying Trial License on CSPC timed out, Please try Again."

Since your collector requires the services of either SNTC or BCS, Trial version is not supported.
For the customer who wants SNTC service, they need to create a SNTC account and a SNTC certificate.

Thanks & regards,
Devashish Bourai.

[masterprince]

Hi,

Thanks for your reply 

Is there any requirement to create a SNTC account and a SNTC certificate ?

Thanks

[dbourai · Accepted solution]

Hi,

You can reach out to your Accounts Team regarding this issue.

Thanks & regards,
Devashish Bourai.