12-19-2017 03:02 AM - edited 03-12-2019 07:36 AM
Hi
I have version 2.7 and I want to update to the newest Version.
When I typing-in my CCO credentials I alway receiving the message "Unable to validate credentials"
Upload of a scan-collection to the portal is working! I created two new VMWare machines and I used the ova File; always the same.
Interesting is also, that when I using a non-sense UserId and password I get the same message.
I'm connected to a normal DSL line without proxy and outgoing firewall rules.
Any ideas?
Solved! Go to Solution.
12-19-2017 07:57 AM
Hello adminko,
Unfortunately there is not a way to perform manual upgrades to 2.7.3. However, our new 2.7.3 OVA image is available on the download center if you would like to deploy a new VM instance for 2.7.3. This will be a full install of all the latest patches.
Thank you,
Jarrett
12-19-2017 06:18 AM
Hello adminko,
It looks like you have ran into the same issue mentioned in the below post. We are working with our teams on resolving the issue.
Thank you,
Jarrett
12-19-2017 07:19 AM
Hi
Thanks for your reply. Is there a way to manually upgrade to the newest version?
Best regards
12-19-2017 07:57 AM
Hello adminko,
Unfortunately there is not a way to perform manual upgrades to 2.7.3. However, our new 2.7.3 OVA image is available on the download center if you would like to deploy a new VM instance for 2.7.3. This will be a full install of all the latest patches.
Thank you,
Jarrett
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