04-18-2019 04:17 AM
We got error “unable to get data from server for report: available updates” (see attached) when trying to update SW.
Tried rebooting the collector and Disabling/Enabling CCO ID Server Connection
Do we need to proceed with manual sw update via CLI as in:
04-18-2019 07:05 AM
Hi Daniel,
Can you please try clearing the cache once and re-login to CSPC UI and update us if you still see the same behavior ?
Thanks & Regards,
Bharath S
05-02-2019 04:23 AM
Clearing the cache did not help. We did a manual update, i.e. downloaded the file collector_2.8.1.2_Build-10.zip and installed it manually.
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