Smart Net Total Care Portal and Collector Discussions

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I cannot delete an old entitlement from the portal.  CSP0009020224 has been decommisioned for a while.  I have updated our CSPC to the latest version but I am still receiving this error.  I'm thinking it is due to this old entitlement.  Has anyone el...

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eklaczko by Level 1
  • 710 Views
  • 3 replies
  • 0 Helpful votes

Hey everyone, I have a strange issue where a customer, when trying to access the SNTC Portal, is being given the Cisco SmartAdvisor portal? I'm unsure of what this means, but we cannot access the SNTC Portal on this customer's account despite having ...

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Lmarquez by Level 1
  • 790 Views
  • 3 replies
  • 0 Helpful votes

Olá, Estou tentando realizar o upgrade do CSPC, para uma versão atual, venho seguindo um arquivo em pdf chamado CSPC Upgrade Guide, porém nessa etapa não está dando certo, oque poderia ser? ja tentei algumas alternativas, mas sem sucesso. Desde já ag...

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