Smart Net Total Care Portal and Collector Discussions

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Hey everyone,I have a customer that is wondering if there was a possible alternative to the Security Questions in order to reset the password to their CSP-C Appliance. Let me know of any other avenues, or if they customer cannot access the appliance ...

Lmarquez by Level 1
  • 2683 Views
  • 2 replies
  • 0 Helpful votes

Freddie Mac has asked for access to the SNTC portal but I am not able to utilize any of the onboarding resources I've located so far because apparently Freddie has no contracts containing TS Advantage, Smart Assist or Asset Management. I have been to...

ssino by Cisco Employee
  • 606 Views
  • 1 replies
  • 0 Helpful votes

I have been trying for a week to download the CSPS installation file - as you know, it's been offline (frustration point #1).  I'm reading the instructions from the Installation and configuration guide, and it tells me to download an .ova file and pr...