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CSPC2.10 no Serialnumbers or linecards shown in the reports

MARTIN THEINER
Level 1
Level 1

Hi,

I have successfully discovered, and uploaded some devices to the portal and generated a full inventory report.

No serialnumbers or linecards are listed in the reports!

 

Are there any known issues?

We had the same problem on the old collector (2.1.8)

 

Until the end of September, everything worked fine on our 2.1.8- collector. All serialnumbers and linecards were included.

In the middle of october, we noticed, that a lot of devides didn´t shwo their linecards and serialnumbers anymore!

So we decided to install a new server (2.10). But sadly, there are still no serialnubers/linecards shown.

 

did i missed some new settings for the discovery?

 

br,

Martin

3 Replies 3

neharani
Cisco Employee
Cisco Employee

Hi Martin,

I hope you are doing good.

I am in charge of this post and I will assist you further on this. I have asked for details in personal message. Can you please check and revert?

 

 

Regards,

 Neha Rani

Hi Neha,
I can share you a full inventory report if needed.
Best regards,
Martin


Yes please share the inventory report.