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CSV import and Security Alerts

casey_biggs8
Level 1
Level 1

‎10-03-2018 06:44 AM

We are importing a CSV file and have included software version and type however it is not correlating with the database to show any relevant alerts. Can i share the file to see what the issue might be? 

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2 Replies 2

Suchita Shewale
Cisco Employee
Cisco Employee

‎10-03-2018 07:39 AM

Hello Casey,

 

Please share the details with me including customer and inventory name.

 

Regards,

Suchita

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Suchita Shewale
Cisco Employee
Cisco Employee
In response to Suchita Shewale

‎10-16-2018 12:14 PM

Hello Casey,

 

We have identified two issues impacting Alert processing for CSV Import uploads.

Our engineering team is actively working on resolving these issues at the earliest.

 

Bug CSCvh98827 is impacting processing of hardware EOX and field notice alerts while bug CSCvm91172 is for missing PSIRT and Software alerts.

 

Regards,

Suchita

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