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Dissociate cisco ID from previous company partner portal

olabode.o
Level 1
Level 1

I am trying to dissociate my cisco ID from the previous company partner portal, the main problem here is I no longer have the credentials to access that account. Can someone suggest another way it can be done?

6 Replies 6

kaptanej
Cisco Employee
Cisco Employee

Hi , 

I am the incharge of this post . I will be assisting you on this shortly . 

Please PM(Private Message ) me the following information so that we can proceed further on the issue : 

  • Company name 
  • Company Party id 
  • Customer Name 
  • Customer CCO ID
  • Customer Email Address 
  • Contract number 

 

Thanks & Regards, 

Kapil Taneja

Hi kaptanej,
Which company's party id are you referring to, the present or previous
company and how can I get it?
How can I also get the contract number?
Warm regards

HI , 

 

The company 's party id I am referring to previous company from where you want to get disassociated . 

Party ID means, specific identification linked with the account. A party id is associated with a particular company and is used check roles, check the DA and to check company user association.

Please provide us the details asked so we can proceed further on providing you assistance on the issue .

 

Thanks & Regards, 

Kapil Taneja 

kaptanej
Cisco Employee
Cisco Employee

Hi , 

 

Please let us know if you still any further assistance on the issue . 

 

Thanks & Regards,

Kapil Taneja

Edward3
Level 1
Level 1
hi,
I have the same problem, can anyone solve this?

Hey Edward,

Shreya will be assisting you on your issue, please share the information on the other post where you replied.

 

Regards,

Gaurav Singh