downloading the .ova file

[chuckcarlson]

I am not able to download the .ova file to install the collector.  It just sits at 0%.  Any suggestions?

[Jarrett Pomeroy]

Hi There,

Can you please include a screenshot of the error that you are seeing from the download center?

Thank you,
Jarrett

[AB6680]

Hi @Jarrett Pomeroy, I am having the same issue. Cisco download center has a .zip file but that does not seem to contain the OVA.

[jofrumki · Accepted solution]

Please see this post for details on how to find the OVA file

https://community.cisco.com/t5/smart-net-total-care-portal-and/where-is-the-2-8-1-8-ova-file-located/td-p/4092219

[AB6680]

Thank you @jofrumki. It was helpful.