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Duplicated SNTC Portal and User Migration

dreina
Cisco Employee
Cisco Employee

Hello Team, 

 

Recently we found during a registration process, that an account had Two different SNTC Portals for the same company, and then we found also that each one has registered Admins on both. How could Migrate users to stablish just one portal and also if could be possible to Delete the Duplicated one. 

 

Regards, 

1 Reply 1

jumin
Cisco Employee
Cisco Employee

Hey dreina,

 

Please reach out to the TAC Front Line teams for assistance at sntc-support@cisco.com. They should be able to assist in moving necessary users.

 

If you or the TAC Front Line encounter any issues, please report them back to the community pages for TAC Support.

 

Thanks,

Justin