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Entitlement file generation failed. Please try again. If issue persists, find help in the community

lcohen9871
Level 1
Level 1

I'm trying to generate a CSP-C entitlement in the smart services portal so I can add my first collector.

I'm getting the following error message:

4 Replies 4

CC Cisco
Cisco Employee
Cisco Employee
Hello,

We're investigating this issue with the backend team.
As soon as we obtain an update we will communicate via an update to this thread.

Cesar

Thanks for the quick response.

Thanks again

Hello,

The backend team is still looking into the issue. We'll update you when we have further updates.

Cesar

CC Cisco
Cisco Employee
Cisco Employee
This issue is being tracked via the following bug ID: CSCvg37139

Regards,
Cesar
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