ERROR API CSPC - errorInfo":"Customer Id is not associated with Partner"

[serviciosbvs]

Hello team,

a client of ours, is trying to use the services API to view the hardware inventory.

Every time they try to view the hardware inventory, the API sends the following error message

{"state": 403, "message": "Invalid entry request", "reason": {"errorCode": "API_PARTY_002", "errorInfo": "The customer ID is not associated with the Partner"}}

I do not understand why I get this error message.
I do not know if I'm missing an authentication step or something else

thanks

regards

[Suchita Shewale]

Hello There,

Does the user have sufficient role privileges for APIs?

If you are a customer, you require APIDeveloper role to access API.

If you are a partner, you need CBRAPIDeveloper role to access API.

If the roles are in-fact in place, please private message me the userid for further review.

Regards,

Suchita

.

[serviciosbvs]

Suchita, thanks for answering..

I send you a PM..

Regards

[81001]

Can someone please assist?  I'm getting the same.

Thanks

[vivekcha@cisco.com]

Hello,

We will assist you with the query. Could you please Private Message me the below mentioned details to check further:

Company Name:
CCO ID of the user:

Thanks and Regards,
Vivek Chauhan