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Error messages in SNTC portal

Hi Team,

I am facing issues while accessing SNTC portal. I am unable to fetch reports properly. I have attached 2 error messages in this post. Please help me to tshoot this issue.

5 Replies 5

dbourai
Cisco Employee
Cisco Employee

Hi Mohit,

Looking into the issue, could you please PM me the details below:
Party ID:
CCOID
Contract Number:
Company Name:

Thanks & Regards,
Devashish Bourai.

Hi,



Please find the details below:



Party ID: Sorry, Not sure what is that
CCOID: Mohit.kumar@moneris.com
Contract Number: 92646973
Company Name: Moneris Solutions



Thanks

Mohit


Hi,

Party ID means, specific identification linked with the account. A party id is associated with a particular company and is used check roles, check the DA and to check company user association. 
It is required to process further on for the details.

Thanks & regards,
Devashish Bourai.

Hi Mohit,

Please provide the correct CCO ID and PARTY ID.

Thanks & regards,
Devashish Bourai.

Hi,



Could you please instruct how to find party ID ?



Thanks,

Mohit