Error when trying to register in SNTC Portal

[Jason Bandy]

Getting this error trying to register a Smart Net Total Care account:

Oops! Something went wrong...

We are unable to process your registration request at this time. Kindly retry later. Sorry for the inconvenience.

I can PM you the information for the customer. I work for the cisco partner.

[aibhatna]

Hi Jason, 

Good day to you!

We will surely help in the issue you have posted. Further, you can share below mentioned details in personal message for further assistance:

Party ID:
Company Name:
CCOID:
Contract Number:

Thanks & Regards,
Aishwarya Bhatnagar

[aibhatna]

Hi Jason, 

We have successfully assigned the DA on the account . The role of customer admin has been provided to the user as well.
Also, the services are being enabled for the dedicated company.

Further, a manual sync has been done on the account to complete the manual onboarding for the user.  The user is visible on the SNTC portal now.

Thanks & Regards

Aishwarya Bhatnagar