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Get rid of old devices in SNTC portal

mabromer
Cisco Employee
Cisco Employee

Hi team, good afternoon.

 

We are in the process of getting the SNTC portal activated with a customer and he asked the following: 

"-Does the old data need purged?

-Our engineers found that there was too much administrative overhead because SNTC never got rid of old devices; you had to manually delete them. Is there an automatic purge we can set? A new discovery can be scheduled removing those devices and Collector Discussions

-It was very hard to tell what devices were old and what were new, has this been changed?"

Also if this is possible we would like to know how to do it in the collector or in the portal.

 

Thanks in advance!

1 Reply 1

adias
Cisco Employee
Cisco Employee

 

 

If you need Cisco internal support for a Core SNTC customer, you must engage with the Cisco employee SNTC community, if you are engaging in the behalf of a Cisco customer that retains a SMART ASSIST CONTRACT the customer must open a case with TAC